Contact

Talk to the Cdance AI team

For account, billing, generation, safety, copyright, or partnership questions, email contact@cdanceai.com. We typically respond within one to two business days.

Email supportRead refund eligibility

Billing and refunds

  • Your account email
  • Stripe receipt or order number
  • Purchase date
  • A short description of the issue

Generation support

  • Generation or task ID
  • Model name
  • Approximate submission time
  • Screenshot or exact error message

Copyright and safety

Use the same email address and put COPYRIGHT or SAFETY in the subject. Include the relevant Cdance URL and enough information for us to investigate.